Dog Questions & Answers | Rover Q&A Community

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no

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Cheryl W.

I made a booking, but have no address of sitter. What do I do?

1.2k

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3

answers

1

vote

Cindy & Stephen G.

What to say to client when they forget to pay?

71

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no

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no

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Susan L. B.

has anybody had a client not want to use rove.com to book you?

4

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no

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no

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Marsha S.

how do we get to do a meet and greet with a prospective dog sitter before we book ?

1

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no

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Jan K.

how do I delete "crate trained" only from my personal preferences?

2

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no

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no

votes

Cynthia S.

How long does withdrawal from Rover to my checking account take?

no

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no

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no

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Linda T.

How do I link my Rover account with my Treats account?

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Stephanie A.

my client is new to rover and accidentally booked overnight sitting instead of drop-in and they say they can't change this?

3.2k

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8

answers

no

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Tammie W.

Is it fair to charge a cleaning fee if the owner did not notify me of their dogs incontinence?

373

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1

answer

1

vote

Karen R.

Where do I go to make sure my paypal information is in the system on Rover?

178

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no

answers

1

vote

Tracy B.

If you need local sitter referrals ? please sign up FB group Sitter to Sitter Referrals https://www.facebook.com/groups/96872.??

1

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no

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no

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Jessica D.

Are requests usually sent with a message to email them back at their email address for more details?

1.1k

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2

answers

no

votes

Lisa H.

Why did you charge me for a stay 2 months in advance of a rover stay?

4.2k

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2

answers

1

vote

Walt G.

I think I just avoided a scam?

90

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1

answer

no

votes

Karen R.

Does Rover charge a fee to post job requests or respond to job requests?

58

views

1

answer

no

votes

Walt G.

why is my rover request not going through?

110

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1

answer

no

votes

Karen R.

Have been trying to look ourselves up in search and it appears that we are not listed. Calendar is up to date Would someone check this out for us?

454

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1

answer

no

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Walt G.

Can I earn money by dog sitting in addition to my existing day job, while on H1B visa?

266

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no

answers

no

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Holly G.

I'm a new sitter: Normal for Client to not respond after initial text to book and has no info or picture?

835

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2

answers

no

votes

Kathy B.

Hello, new to Rover, How can I offer drop off and pick up services for taking pets to Groomers? I don't see that option on my profile.?

765

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2

answers

no

votes

Marina M.

Is there a preferred process for getting a key from a client to access their home for dog walks and drop ins?

889

views

3

answers

1

vote

Cari C.

How much should I charge?

165

views

2

answers

1

vote

Deb A.

What should I bring along with my dog in addition to his leash, food and toys?

2.1k

views

8

answers

-1

votes

Jenna M.

As a pet owner, is it acceptable to expect to see the inside of the sitter's house?

213

views

1

answer

no

votes

Karen R.

Customer is unable to accept payment?

684

views

3

answers

no

votes

Lenka L.

Has a Pup visitor ever saved you???

217

views

1

answer

no

votes

Walt G.

How do I refund a customer for a dog walk that was booked but did not take place?

650

views

2

answers

no

votes

Walt G.

What happens if a sitter is unable to make a visit?

384

views

3

answers

no

votes

Jean D. & Ray P.

Owner won't believe me when I told her dog was aggressive? [closed]

178

views

1

answer

no

votes

Deb A.

Q&A Community

Connect with fellow dog lovers and learn from one another

to

I made a booking, but have no address of sitter. What do I do?

What to say to client when they forget to pay?

has anybody had a client not want to use rove.com to book you?

how do we get to do a meet and greet with a prospective dog sitter before we book ?

how do I delete "crate trained" only from my personal preferences?

How long does withdrawal from Rover to my checking account take?

How do I link my Rover account with my Treats account?

my client is new to rover and accidentally booked overnight sitting instead of drop-in and they say they can't change this?

Is it fair to charge a cleaning fee if the owner did not notify me of their dogs incontinence?

Where do I go to make sure my paypal information is in the system on Rover?

If you need local sitter referrals ? please sign up FB group Sitter to Sitter Referrals https://www.facebook.com/groups/96872.??

Are requests usually sent with a message to email them back at their email address for more details?

Why did you charge me for a stay 2 months in advance of a rover stay?

I think I just avoided a scam?

Does Rover charge a fee to post job requests or respond to job requests?

why is my rover request not going through?

Have been trying to look ourselves up in search and it appears that we are not listed. Calendar is up to date Would someone check this out for us?

Can I earn money by dog sitting in addition to my existing day job, while on H1B visa?

I'm a new sitter: Normal for Client to not respond after initial text to book and has no info or picture?

Hello, new to Rover, How can I offer drop off and pick up services for taking pets to Groomers? I don't see that option on my profile.?

Is there a preferred process for getting a key from a client to access their home for dog walks and drop ins?

How much should I charge?

What should I bring along with my dog in addition to his leash, food and toys?

As a pet owner, is it acceptable to expect to see the inside of the sitter's house?

Customer is unable to accept payment?

Has a Pup visitor ever saved you???

How do I refund a customer for a dog walk that was booked but did not take place?

What happens if a sitter is unable to make a visit?

Owner won't believe me when I told her dog was aggressive? [closed]

What to do with a new client whose dog lunges and barks at other dogs?

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