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What is the best way to get additional time added on to a booking?

Natalie L.'s profile image

I had a client book a stay for 6 nights but she is dropping her dog off at 8am and not picking it up until 5pm. So essentially I'm keeping the dog for an extra day, 7 days. How do I add time to her booking?

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Hannah S.'s profile image

Like, Jennifer said, you can "extend the stay" through the app or on the site version. Just make sure your client understands this fee will be added. Technically, you're not required to add an extra day since the Rover "clock" is a 24-hour period. So, to avoid disgruntled customers, make sure they know ahead of time.

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