How do you deal with pup parents that are not very honest about their dog?
I've been boarding dogs for the last several months and am considering taking this service off of my site because I feel like I'm hitting a really terrible streak of clients that are not being honest with me about their dogs. I have had quite a few clients that tell me their dog has never chewed anything and I end up with ruined shoes, furniture, etc. Clients have told me their dog doesn't have separation anxiety, but then I can't leave the house for a week. Worst situation is when they insist their dog is wonderful in every way and then I end up with a bit of a monster that terrorizes my entire household. My house has gone through some things at this point, I've been unable to leave my home for a week at a time, and I'm at my wits end. I really enjoy having a good majority of the dogs in my home and don't want to take this service away, but this awful streak is wearing me down.
I feel like I'm asking all the right questions, I really try to judge the dog's behavior at meet and greets, but I'm at a loss. How do you guys handle meet and greets to really determine whether the dog will be a good fit? Because I clearly am missing something.