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I am a dog sitter. Your online process has screwed up and is posting the wrong info. What can we do?

asked 2016-04-19 18:54:38 -0500

If only I could talk to a real person. You should have a phone number or email address to directly answer questions.

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Why is there no direct contact phone or email?

Doug M.'s profile imageDoug M. ( 2016-04-19 18:55:24 -0500 )edit

Now it looks like you'll double bill these folks for a stay from the 20 thru the 24th.

Doug M.'s profile imageDoug M. ( 2016-04-19 18:56:21 -0500 )edit

2 Answers

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answered 2016-04-20 12:49:26 -0500

Doug, you can easily get in touch by calling 888-453-7889 or emailing support@Rover.com

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answered 2016-04-19 19:01:29 -0500

Doug - I'm not a Rover employee, but I can help you.

At the bottom of the page, there's a phone number listed for Customer Support: 888-453-7889 Also Rover can be contacted via email support@rover.com or by web form (link here) https://support.rover.com/hc/en-us/re...

Rover will correct any duplicate billings, as sometimes errors happen in the booking process.

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