“Serena was amazing! My dog has never calmly gone to a Rover before and she went happily right into Serena’s arms despite never having met her. She looked so happy in all the videos she sent while I was on a trip and enjoyed playing with Serena’s two dogs. We also had a ton of travel disruptions- cancelled flight so had to leave a different day, 6+ hour delay- and Serena was supportive and helpful navigating the app and updating times. Very very grateful and hopefully we will be booking again!”