Viktoria Penn is one of the most compassionate and capable pet caretakers I’ve ever met. When she cared for my dog and two cats, I was genuinely impressed by the individual attention she gave each of them. I returned home to find them all well-fed, clearly loved, and visibly happy — the kind of peace of mind every pet owner hopes for. I’ve known Viktoria since her time as a volunteer at Haven Humane, where she worked confidently with dogs of all sizes and temperaments. She’s also a proud owner of three large dogs — a mastiff, an Akita, and a German shepherd — which speaks volumes about her experience and calm, confident presence around animals. Viktoria is exceptionally reliable, responsive, and honest. She goes above and beyond to ensure pets are safe, comfortable, and genuinely cared for. I would trust her with my pets any day, and I can’t recommend her highly enough.