Winston, our one year old golden doodle came home after an extended stay with Stephanie with a broken front tooth. Not chipped, completely broken in half. Stephanie also crated/caged Winston against our wishes and without previous discussion. During our meet n greet Stephanie showed us the closed off space in her home where he would be kept (living room and kitchen area), never discussed or mentioned crating him and there were no crates in her home. He came home with a blanket smelling of urine and she admitted crating him when I asked. We can only imagine how long he must have been left desperate in the crate to pee on his favorite blanket and break his tooth. I have filed a neglect/abuse report with Rover. Stephanie also rarely stayed in touch to provide updates even when we stated that we wanted frequent ones, which forced me to be the one to reach out to ask how he was doing. Longest time without an update was 4 days. He was also missing some items in his bag that he came with. When placing your pet with a sitter, you hope they treat them as part of the family and provide loving care. We are now left imagining how poorly he was treated during his stay with Stephanie and how much he suffered under her care.

Stephanie and her entire family create an animal haven for your cat or dog. My Abbie (dog) and Noodle (cat) spent a week with these lovely people and I could not be happier with the care they received. Stephanie was able to help me with several changes in my plans with a simple phone call. It was a 100% positive experience for me and my fur babies.