I did not have a good experience working with Sharon. She lives in a small trailer with two dogs and at least two other people. There was not adequate space for my dogs and no fenced yard. She had dental surgery the day before my reservation but didn't telle. When I showed up at the drop off time, a man answered and seemed annoyed I was knocking. He had no knowledge that I was coming. When I asked for Sharon, he said she was sleeping. I had to ask to have her woken up so I could drop off my two dogs. I didn't have a good feeling, but I was on my way to the airport and didn't have another option at that point. I asked for photos and videos every two hours the first day because I was worried. She agreed to this at drop off but did not comply with the request. My dogs looked scared in the photos she did send and their bed was on top of something metal. The only video shared had at least three people in the video. The reason she is getting a one star review is because the day I picked up the girls, one of my pups had really bad diarrhea. I thought it might have been stress related, but it ended up lasting five days and my second dog got it on day three. So they got a bacterial intestinal infection that costs hundreds of dollars in vet bills to address from their stay with Sharon. I learned my lesson and will not be going off of just reviews if I ever choose to use Rover again. First time experience and I am devastated that I left my babies in such poor care for five days.

Sharon was absolutely wonderful. She took our puppy at a very short notice and her response rate is really impressive. Every time I checked in to see how our puppy was doing she promptly replied always very polite and cheerful. Next time we need a sitter we’ll not think twice before asking Sharon to care for our fur baby.