🛡️ Safety, Trust & Environment Before your first booking, all new clients receive a complimentary Initial Meet & Greet. This gives us the opportunity to meet you and your pets, discuss their individual needs and ensure everything is clearly arranged before care begins. 🐾 As part of this process, Biscuit Break Pet Care provides a Welcome Pack covering important information such as: 🐾 Your pet’s individual care needs and health information 📞 Owner and emergency contact details 🏥 Veterinary contact information 🏡 Your pet’s routines and required care procedures 📝 Booking and service information 💛 Important details to help ensure consistent, personalised care This allows me to prepare properly for your booking and ensures that important information is clearly recorded and easily accessible when needed. I understand how important it is to trust someone with your pets and your home. My aim is to provide reliable, compassionate and professional care while respecting your pet’s routines, your home and the instructions you provide. Biscuit Break Pet Care is: ✅ Pet Business Insured ✅ DBS Checked ✅ Continually developing professional knowledge through further education and training ✅ Working towards expanding knowledge in areas including species-specific care, animal welfare, behaviour, enrichment and specialist pet needs Every pet is different, and I believe their care should reflect that. Whether your pet needs a simple routine maintained, additional enrichment and companionship, or more individualised support, I take the time to understand what makes them feel safe, comfortable and happy. 🏡