4.7

Kaitlyn has a structured and communicative routine and style that allowed me to feel free of worry for my dog's well being and safety as a first time boarder. She clearly loves dogs and I had a lot of confidence in her process. My dog is not used to a kennel type board situation but she did fine and from what I can tell had plenty of enrichment and space to move around. My dog needs a situation that is protective of her reactive issues and I had and still have the utmost confidence with her in Kaitlyn's care. Definitely will be returning to this boarder/trainer

Kaitlyn was great! She picked up my little guy and dropped him off, gave me updates throughout his stay, and was easy to communicate with. My dog seemed like he had a great time and I’ll definitely reach out to see if she is available next time I take off.

Kaitlyn has been very good with our puppy, letting her outside to go to the bathroom and then play with her and reward for positive behavior (her experience as a dog trainer and vet tech is a bonus!) She updates us at each visit with pictures of our puppy and gives updates on how the drop in visits went. The only reason for 4/5 stars was because there was a scheduling issue where she forgot to cancel with us on a day she wasnt able to make it last minute and the puppy went longer than usual without a potty break (although ended being fine once we got home). However, she was very apologetic about her mistake, promised to not have it happen again, and offered a discount on some of the future visits to remedy her mistake. I appreciate that she took responsibility and sought to correct it the best she could. She has been faithful on all the other visits so far, responds quickly to messages, is polite and professional and I understand that mistakes can happen on occasion so I have continued to use her and would recommend her to others!