4.6

This is our second time using Emily and she is just fantastic! I cannot recommend her enough, she is so caring and thoughtful and provides such excellent care for our fur baby. She sends daily updates and pictures and also took great care of the house since we had her stay at the house for the duration of our vacation as well. Highly trustworthy and responsible, we would continue to use her again every time!

My outdoor cameras show that Emily brought cigarettes into my home as soon as I left. I have a no guest policy. The cameras show she had a man waiting outside and brought him in my house. The air quality meters in my home indicate that she began smoking indoors immediately. She arrived around 12pm and left the dog alone at 3:30p, returning later with the man. The next day she told me she took the dog for the “nice walk”, but the cameras showed that she took the dog outside for a total of 3 minutes. She had promised to walk the dog for 30 minutes each day. Emily claimed that she went to her house to pick up some medicine in the late afternoon, but she did not return to my house until 1:20am. On Saturday at about 1:30 PM, my dog can be heard distressed and barking as that man returns to our home. At 2:54pm, the man can be seen answering my front door alone and receiving deliveries. At 8:15p she and the man began removing things from inside my home. Great care was taken to hide whatever they are carrying from the cameras. When I arrived home at approximately 8:55 PM, I found my dog panting and her skin bright red. Her water bowl was empty. The house was so thick with smoke and chemical air fresheners that our eyes were burning. We opened up all the windows, ran the fan and the air purifier and gave the dog a bath. It’s been over 24 hours and my house still smells like a cigar store mixed with airport bathroom spray. I fear that this woman chose to party with her boyfriend rather than prioritize the safety of my dog. I’m absolutely horrified that Rover sent this dangerous person into my home. I wish I had checked the cameras sooner so that my dog might have been rescued from this trauma.

I could not have asked for a better care giver for our fur baby while we were out of town than Emily. My kitten does not do well alone and she stayed at our home with him and he took to her right away. She provided me with regular updates, was incredibly kind and responsive, respectful, and responsible. She was in ongoing communication with me and followed every ask I had. I would use her again in a heartbeat!

Emily was incredible! She took excellent care of our 3 dogs, and was super communicative the whole time we were away! She was very patient with our anxious pups and once they warmed up to her she got them all out for regular walks and sent daily updates with pictures and videos. She was even able to accommodate a last minute extra day when our return flights got canceled! Will absolutely book her again for future trips!

Thank you, Emily!

This was the second time Emily looked after our dog and will definitely be booking again. Excellent communication, lots of picture updates and we could tell that our dog was really comfortable and settled with her which was so reassuring. Thanks so much!!!!