How to keep photo ratings high with clients who don't want photos?
Hi,
I understand the client can simply check the box stating they do not need to receive photos during their stay. However, I feel uncomfortable giving this advice. 1. I don't want to offend their technical abilities. 2. I don't want them to think it's a hassle to send them photos and 3. I certainly don't want them to think my services are rating driven.. "Hi client, can you unclick that photo box for that one night stay so you don't lower my photo rating?".. Has anyone had this conversation? Thanks
I have Senior Citizen clients who can't be bothered by all the technical stuff. But I send photos anyway and tell them when the stay is over, that I've uploaded several cute photos of their pet they'll want to see! They like going to their desktop CPU at home to view the photos.