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why hasnt rover approved my account yet to become a sitter?

Josh G.'s profile image

its been a month and a half and i still havent been approved. i know its not a background check issue because ive had gov clearances before. they keep giving me a generic response. has anyone else had to wait this long?

1 Answer

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Deb A.'s profile image

That sounds longer than anticipated. I’d suggest calling them directly: [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team].

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