I received a text from owner the next day after watching dog for a few hours stating the dog had diarrhea. How do I handle this?
I watched the dog yesterday from 11:30am-11pm. I made sure to keep the client updated throughout the day as this dog was a puppy and I can tell they were nervous. The dog didn’t eat much of her food but I noticed her eating some of my own dog food. The owner texted me this AM stating the dog has diarrhea and if I had given her anything other than what they sent for her to eat. I told them I noticed her eating my own dogs food and I sent photos of my dogs food and the ingredients listed. I also suggested to them to give her pumpkin mixed with her dry food to help her upset stomach and they responded “okay thanks”. I’m just so upset because this has never happened before. The client didn’t leave a review either and I totally understand why but I would never intentionally hurt a animal. I don’t know what I can do.