I ordered a sitter (Taryn) for 3 days, I spoke with her when my nephew called & told me "that he would watch my doggie" I contacted Taryn, cancelled & she understood. When will my money be put back on my credit card?
Call Rover Customer Support at [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team]. They're the only ones who can help you and they do not respond to inquiries here.
Call Rover directly. The sitter doesn't have an access to your credit card information. Your contract is with Rover.
This article p4ovides more detail on cancellations and refunds https://support.rover.com/hc/en-us/arti… but the bottom line is it takes 5 -10 business days from the date you or the sitter canceled the request.
your money will be returned to you in 3-5 business days or sometimes sooner depending on your method of payment ensuring you cancelled the booking with in the allotted time frame with out occurring the penalty fee