We have visited our potential sitter and were pleased. However, I can't find on your website information on how necessary cancellations are handled after booking. Thanks.
This link from the Help Center provide the details and instructions. https://support.rover.com/hc/en-us/ar...
Depending on the date of the cancellation and the sitter’s policy, you may be entitled to a full or partial refund. You can find out what is the sitter's cancellation policy (Flexible, Moderate, or Strict) by viewing their profile (below the calendar showing availability).