what is the maximum stay for doggy day care?

"Boarding" means that it is an overnight, sometimes as short as one night, sometimes as long as a few weeks. You are basically the dog's care-taker during this time. It's on Rover that the "boarding" rate is for a 24 hour period, though many clients don't read that. It's up to each sitter to identify if and what they will charge beyond the regular rate for boarding that exceeds the 24 hours on the last day.

"Day Care" assumes the dog will only be there during the day. He/she will be brought in the morning and picked up in the afternoon or evening. Generally Day Care is an 8-10 hour period. Each sitter sets his or her own parameters around drop off and pick up times. I know some only do drop offs during certain hours and pick ups during certain hours (e.g. 7-9am and 4-6 pm or something). Personally, I don't really have any parameters to allow flexibility, however if it's a challenging dog and more than 10 hours I will let the client know up front there will be an additional charge.

I hope that answers your question!

Regarding that particular booking, it could be they selected the incorrect service type (some people don't know the difference) or it could be that they can't easily find a sitter to take their dog. A non-trained, non-neutered male is harder to place and could indicate other behavior problems. It's also not uncommon for neutered males to take a dislike to intact males. You definitely did the right thing saying no. As Walt said, always trust your gut and don't accept services or dogs that are not right for you or the environment. I know it's hard to turn down those bookings but it gets easier as you start to get bookings, especially with dogs that are a great fit.

Good Luck!

Only accept bookings you are comfortable with. Not every client is a good fit for our home or family, so don't worry about declining a booking.