What are the stats regarding how many sitters utilize Rover's insurance plan, how many use the 24/7 support?
Seems like a lot of Rover sitters have daytime jobs with good benefits and are using Rover for passive income; or are college students who fall under their parents' insurance plans.
Furthermore, it's nice to know that there is 24/7 support available when I need it, but I have never had to use it. I only accept dogs that are house trained, and any questions I have regarding handling a dog's behavior, I direct toward the owner. How often do you use the support hotline, and what's an example of a time it came in handy?