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why do we have to leave reveiw for dogs after their stay? Especailly if they're repeat clients?

Just curious. I pretty much type the same thing every time. Do other sitters get to see my reviews? If not, what is the purpose?

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I always leave another review for my repeat sitter because the experience is always different. I like to tell others how/what the experience is like after the first time to the second time, etc. And I want to help them by showing we always enjoyed the multiple visits.

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Rover always asks us to leave a dog review after a booking, you choose if you leave one or not. Rover is the only ones who see it, so I you want to keep notes on the dog and client put them in dog notes.

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I want to add comments to the ratings I gave for my dogs recent stay with Eileen. All five stars is not adequate to express my total satisfaction for the wonderful care and TLC she gave Frosty. She is an Angel that went above and beyond satisfying the needs of a 14 year old dog.

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A sitter is not required to leave a review of their visit.

I don’t leave a review of the dog for ‘my personal recall’ Rover states that they are the only ones who see it - and well - everything is hackable, why would rover want information that you are not willing to share with the client? I don’t believe any of those notes get transferred when another rover sitter fills in for you.

I write a narrative for each visit/walk and paste that into the Rover card, that way - Both the client and I have a record of what went on, behavior notes, if the dog had loose/hard stools - stuff like that. This allows the client to answer questions from their vet, or other member of their dog’s care team (behaviorist, trainer etc.) precisely.

For instance, I am booked to walk Finton three days this week, I notice on day two that Finton’s stool is like melted soft serve. Same on day three. The client can trace that back to a change in food, maybe medication, or any number of other things. These and other small changes often don’t seem like much at the time - similar to “big data” put all of it together - and you are able to explain why or how their dog is “off”.

I keep a separate sheet on each dog with basic information on the dog, and the house - from lock combos, location of the dog approved towels, triggers (squirels, chipmunks, kids) - location of food etc. This is extraordinarily helpful - and right there with me.