How can you score care givers on repeat clients who come from far away?
My Repeat Score is only a 67 and I have all 5 star reviews. I have to argue this a little - I live in an area where I get lots of people visiting San Diego and OC and need a place to leave their pets either for daycare or the entire vacation due to the hotels not letting them have pets. It's hard to re-book a client who is only visiting for a week or weekend. I do have some Los Angeles and Phoenix regulars who come a few times a year, but this is not the norm and I feel it is unfair to grade us on something we have no control over. Thank you.