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How do I handle if a client cancels in the middle of contract ?

Lisa K.'s profile image

I was suppose to have the 2 dogs from May 18th Thursday June 17th. Client decided she couldn't afford it, picked up the dogs on June 2nd. What do I need to do?

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Deb A.'s profile image

With your moderate policy setting, there's nothing you need to do. The client would have to request a partial refund from Rover for those dates. Of course, you could notify Rover of the change either in writing or by calling.

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