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Do you charge the same outside of rover?

Hi,

I've been getting requests from my neighbors and other people outside of rover. Do you keep the same prices on rover and outside of rover? I though if different it might be a little confusing.

5 Answers

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Depends on the neighbor. LOL! For neighbors that are also friends, they get a discount. Otherwise, it is the same price as I charge through Rover. I feel no need to channel that business through Rover. They come to me directly. Rover had no part in it.

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I always charge the same, except for very close friends, family or regulars. I do this full time, I invested quite a bit in my education and like any other business, I need the revenue. I also found that giving rebates does not bring me the type of clients I want and it makes me come off as not as professional.

I do channel as much business as I can though Rover since I like the insurance coverage and their website is very well done when to comes to helping us keep track of our business, our clients and all their stats. It also adds credibility and a sense of security for the pet owners, by working with Rover, it's not just little old me taking care of their pet but a whole team of people working behind me.

I unfortunately had a medical emergency with one of my boarders and even though it happened in the middle of the night as it usually does and Rover really was there and did all of what they promised so I like knowing I have a team of people to help me if I need to and so do my clients.

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I would recommend that you give your neighbors all your Rover account information. Rover insures the stay in case something happens and you need that security!

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I have clients that were clients before I joined Rover and I charge them a little differently due to the fees that Rover charges. It is not very much and dogs that stay with me weekly get a little less charge as well because I have a couple of dogs that come a couple of days every week and have for 3+ years.

If new people come around, I do ask that they at least consider going through Rover because their insurance coverage and sitter help is amazing!

Really, it is whatever you feel comfortable with doing.

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I got a referral from mt boss and I told her that I preferred that everything go through Rover because of the insurance coverage. With that being said, I was also able to add the "First timers" discount affiliated with my profile. Not only did I get the booking and a new client with Rover (and myself) but she also got $20 off her booking. I could see it being okay if it was someone you were close with and really trusted, but the peace of mind through Rover outweighs the risks.