Has anyone has a potential client decide not to book because they found out something that was listed clearly on your profile and they didn't read it?
Hello fellow Sitters I have a question for yall. So I was completely honest in my profile and it clearly says right there that I am a smoker, and I live in an apartment building and do not have a fenced in yard. I have had 1 client decide after going through with the Meet and Greet not to book because of not having a fenced in yard (this client also asked before the M&G and was told i did not) and Just today I had a scheduled M&G for 2 pm and at 2:30 i messaged asking where she was and got told because she took a second look at my profile and noticed we smoke not to go through with the M&G even. How can I avoid this? I feel like my time has been wasted. The first client knew she wanted a sitter with a fenced in yard before she even requested my services and yet still did the M&G knowing the whole time she wasn't going to leave her pup with a sitter without. The second one also knew she does not want to leave her pup with a smoker so why even request my services in the first place? I can understand why someone asked about charging for the M&G because I declined to work at my actual job today due to my M&G with a client who if had read my profile would have known I smoke before trying to request my services. Is there a way I can charge a small amount for a M&G and then have that amount discounted from their booking fee? just to discourage experiences like this?
I have found that there are few people that do not read the profile so it is not going to be an everyday thing. I have had people come for a M&G that say "Oh, I did not realize that you were in (my town), and this is too far for us to bring our dog". Some people just do not read.