I was told yesterday that unless you buy the premium package your client is not covered unless they opt to pay for insurance for their dogs stay. I was told this by a Rover Representative were they correct.
Insurance coverage is provided for the client's and sitter's pets for every stay at no extra charge: https://www.rover.com/insurance/?ref=...
Additional benefits provided by the Rover Protection Plan (purchased annually by the sitter or on a per-stay basis by the client) include access to a 24 hour vet line and pet recovery services through Help 4 Pets: https://www.rover.com/protection-pack...
Make sure to read the link on the Insurance - it outlines the coverage for guests, residents, and Deductibles!