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Interesting booking request, how do I proceed?

I'm just full of questions today. :)

I just received a request that was priced for 1 dog for 5 days. When I read the message from the owner, she said that she has 1 dog and 2 cats, and one of the cats needs an insulin shot 2x per day. She also requested that I do an overnight trial stay to see if it's a good fit. (Which I have never been asked to do before, but I can understand since she has a cat who requires medication.)

I want to inform her of the correct pricing before I book the stay. In reality it will be 6 days, 1 dog and 2 cats. Normally I don't charge extra for cats since they are pretty easy, but since I have to give one of the cats a shot twice a day I am not sure the correct pricing. Anyone have recommendations on how to proceed? Thank you!

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Karen R.

Book a Stay
Chicago, IL

Send the client an adjusted bill reflecting the additional day for the dog, plus an adjustment for giving the cat injections twice a day. Here is a useful thread about charges for this service, which seems to range from $2-$5 per shot.

https://www.rover.com/community/quest...

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Hillary H.

Personally, I have never charged extra for administering medication or insulin injections, as I feel that my rate should cover all care required by the pets, which would include medication if they need it. However, if you're thinking of adding a charge, perhaps you should apply your additional pet rate per day to cover the cat care/insulin injections. I could see why you may want to, especially since the insulin injection will limit your scheduling flexibility as it's needed at specific times.

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Interesting booking request, how do I proceed?

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