My account is on Pause after an owner contacted Rover. Has this happened to you? Where does it go from here?
I recently got an email from Rover saying that an owner believed that care expectations were not met. This put my account on pause until I responded and deactivated if I failed to respond. I responded quickly upon seeing the email. Has this happened to anyone else? Have you ever had an owner be unhappy with your service but not say anything to you and go straight to Rover to report? I had a lot of pending sits for this upcoming month with a few meet and greets scheduled for tomorrow and this week, what can I do if my account is on pause?
I would call rover support right away and explain the situation. I am sorry. I am sure its frustrating.
Rover phone number please; just started thx 😊
I thought I was the only person to be unlucky enough to have to deal with somebody like this. I took care of somebody's dog and even offered to do extra services for free and even washed the dog for free. Nothing seemed wrong. Next thing you know my acc is paused and I got contacted by rover.
We hadn't had a single issue. I would even say it was going great. Next day I wake up to texts from her saying the dogs smell and have plants on them. I'm sorry but I had multiple other dogs in my care and got nothing but 5 star reviews from them. Classic case of somebody wanting a freebee.