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Why is daycare cancellation policy only flexible?

asked 2016-04-11 10:42:24 -0500

I understand the policy if it is only a drop-in visit, but, if it is for scheduled days, why not moderate flexibility also?

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answered 2016-04-11 12:50:08 -0500

Under your profile, then preferences, there's 1 section for the policy re. Dog Boarding & Doggy Day Care. Although it actually just says cancellation policy for dog boarding, I'd expect that whatever level (flexible, moderate, strict) chosen would apply to both those services. However, I just saw that's not happening, and alerted Rover Support. Below that, there's sections to set policy (flexible, moderate, strict) regarding house sitting, drop in visits, and walks.

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