How many hours do you consider to be a full day of doggie day care?

asked 2016-04-12 20:26:26 -0600

If a client needs a 10 hour work day, would you consider that your regular day care rate ? How many hour is your half day rate if you have one? I'm thinking anything over 6 or 8 rolls into my "boarding rate" which is 24 hours. Also, do you include a 30 minute walk in your posted day care rate?

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I also have this question. How do you rate boarding if they want to drop off in the a.m. and pick up in the p.m.? I'm thinking it ought to be like hotel rates with a check in check out time. I'm not liking the standard booking for 3 nights when it's a 10 am drop off and 6 pm pick up. 4 days

Katie O.'s profile image Katie O.  ( 2016-04-20 17:15:40 -0600 ) edit

I agree -- what did you do in this instance Katie?

Sonja W.'s profile image Sonja W.  ( 2019-04-27 05:24:42 -0600 ) edit

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answered 2016-04-12 20:48:08 -0600

I think rover.com considers 9 hours as daycare. However, I know many people who work 10 hour days so I've decided that as long as it is less than 12 hours and does not involve having them overnight, I charge the daycare rate. I don't take dogs for walks because I have a good sized back yard where I take them out to play several times throughout the day. They expend enough energy doing that so they don't need to take a walk. You can add a dog walking rate into your price list and, if an owner requires you to walk their dog during daycare, you can advise them that rate would apply.

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If day care rates were $35, what would be fair if someone is dropping off 6:00am and picking up 7:45pm?

Terri M.'s profile image Terri M.  ( 2019-09-02 12:12:51 -0600 ) edit
answered 2017-02-06 12:04:23 -0600

I agree with Deb, Jennifer and Connie for doggy daycare. I have a daycare that is dropped at 7am and picked up at 7pm. My pet parents are awesome and the dog is so easy to care for so I won't raise my rates on them. If I felt the pet parents were a bit of a problem or the dog needed more attention then I would. I did raise my rates on a customer that brings their pups to me when they go on vacation. I love their dogs but the pet parents try to take advantage.

Regarding overnight stays, I have repeat customers that drop off early a.m. and on date of pick up, do pick up afternoon to early evening. At M & G, I give my customers a detailed sheet of services I provide plus earliest drop/pick up and latest drop/pick up (7am-6pm). I also explain that an overnight is 24 hrs so if they drop at 7am they must pick up by 7am the date of pick up or an extra charge will apply. But, I have business travel customers that I waive the extra charge because sometimes they pick up the night b4 or hours earlier that the drop off time and sometimes later. For me it works out about the same.

Try to get repeats that are a Great fit! Awesome when you know the dogs and they know you. Good luck!

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answered 2016-04-13 00:44:49 -0600

On the services page, Rover defines day care as: "My client's dogs come to my home during the day, dropping off around 7-9am and picking up around 4-6pm." (which is basically 9 hours if it meant 7-4/8-5 /9-6). Based on the interpretation that day care is 9 hours, then approx. 4-5 hours may be half day care rate, if offered/subject to availability. At 10 hours, I think some would still offer the day care rate while others would book it as boarding, depending on how frequently that dog is booked. At 12 or more hours, I definitely think that qualifies for the boarding rate.
The care I provide, whether day care or overnight, always includes walks, at no additional rate.

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For me some people don’t drop off at the time they originally said, so I start the time from when they originally said. Since I changed my schedule to be available at that time.

Kay H.'s profile image Kay H.  ( 2022-04-18 18:25:31 -0600 ) edit

Definitely Kay (wait time counts).

Deb A.'s profile image Deb A.  ( 2022-04-19 11:16:37 -0600 ) edit
answered 2017-02-05 18:18:50 -0600

I have a regular client, that has been coming for daycare 2-3 days a week. Their dog is quite high maintenance...Needs 100% supervision, cannot be crated and is a Barker. Recently, their schedule has changed ( they are both doctors) and they are now requiring 11-12 hours of care....Including a 6 AM drop off....Which is very, very early for us. I only charge $21 for daycare, which means, after Rovers cut...I'm making about $1 an hour. I'm not quite sure how to approach them, as I don't want to offend or lose them altogether ,but I feel like they are taking a bit advantage.

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I'd start by adding an "early drop-off" fee. Now, how many hours did their dog stay with you daily before the schedule change? Any change in your normal daycare fee should be predicated on the additional hours, if they extend beyond 9-10.

Karen R.'s profile image Karen R.  ( 2017-02-05 20:08:46 -0600 ) edit

Certainly, you could add an early drop off fee. Another option is to simply book it as boarding. I'd suggest @ 11-12 hours, it's very reasonably justified to say that at that point, it really is beyond the usual hours for daycare. Since your overnight rate is only $7 more ($28), it's still a deal.

Deb A.'s profile image Deb A.  ( 2017-02-06 01:03:39 -0600 ) edit

I would give them a notice of your rate change or early drop off fee as Karen mentioned, like 15 or 30 days. You charging more is totally reasonable. You can always compare to local doggy day care establishments.

Lindsey T.'s profile image Lindsey T.  ( 2017-02-08 13:53:56 -0600 ) edit

The same exact thing just happened to me. How do we add an early drop off fee in Rover? i'm trying to find this out now, so that this does not happen again or at least I would be properly compensated.

Carla S.'s profile image Carla S.  ( 2019-02-08 21:47:57 -0600 ) edit

Oh dear I love that. Yeah I don’t have drop offs earlier than 8:30am I would charge them an extra service fee for out of hours times. Plus ask them why they don’t look into getting a dog trainer for the bad behaviour.

Kay H.'s profile image Kay H.  ( 2022-04-18 18:27:33 -0600 ) edit

babe raise that rate asap. Drs...paying 21 a day?? That's robbery.

Kailin C.'s profile image Kailin C.  ( 2022-10-27 16:12:53 -0600 ) edit

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