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What is the ratio of problem dogs you have had?

I've had about 10 owners book with me, with some repeat bookings. 90% of the time if the client does a meet & greet they book with me.

8/10 dogs have severe problems. I don't feel the owners are being as honest as they should be about these issues. I always ask at the meet & greet before booking-house training, aggression, crate training, and my favorite special quirks. Every dog seems to have an object they love, hate, or fear. It's so cute, I've heard all kinds of things exercise balls, rubber bands, empty boxes, water bottles, paper etc..

I know dogs are going to be more nervous & need more potty breaks in a new environment. So if an owner says their dog gets 2 walks a day I figure one walk when they first get there then 3 more for a total of 4 the first day & 3 every day after. If they say they're crate trained I still prepare to do some gentle encouragement like leaving treats in the crate during the day to get them comfortable.

Some examples I was told a puppy was pad trained as long as first thing in the morning I took her out of her crate & carried her to her pee pad. She started dripping immediately when I picked her up, so I'd have a pad right outside her crate. Other than first thing in the morning she went everywhere but the pad. On the balcony, on the couch, in the kitchen, in the hall, in the bathroom. She didn't understand when I said "Stop!" when she started peeing on the floor. She'd continue to pee as I carried her to her pad, then be annoyed I was keeping her on her pad. To me this means a dog is not pad trained at all.

I was told a dog was house trained. Despite numerous walks he peed on the couch. I wash everything with enzymatic cleaner, including the sofa covers.

I was told a dog was house trained & crate trained. Despite numerous walks, every hour during the day, he peed everywhere in the house. When I told him "Stop!" during the act he was completely bewildered like he didn't know what he was doing was wrong. He'd go in his crate without much encouragement but start whining in the night. A young puppy I could understand this behavior, but not an adult dog.

It's not like the owners are telling me there's a small problem; they're telling me "Oh no, he's 100% house trained!" An accident here or there from any dog I can understand. When it's most of my clients most of the time I just wonder if everyone else is having the same experience?

Any chance it's the area I'm in, Los Angeles?

I'd really like to hear the details other sitters are having with dogs ... (more)

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YES, owners are not always honest is there descriptions of their dogs. I have had a few with problems. One had horrible anxiety and was all over the place when no one else was in the room. The owner was retired and spent their entire lives with the dog. I try to be really careful about retirees.

One of my first dogs through rover was ok in the meet and greet, but aggressive and bit my dog during the stay, so I kept it outside on a lead after that. This dog did not have many teeth, that was the red flag that he bites a lot...and doesn't let go! I found out this dog stayed in a crate a lot!

Absolutely. I'm learning to read between the lines during meet & greets. Thanks for the tips on retirees, I haven't had any yet so it's good to know to look out for that.

I've watched over 20 different dogs and thankfully have only had issues with 3 or 4 dogs I've watched. The current dog I am watching is one of those "issues"/problem dogs. The dog pooped in my house within 10 mins of arriving, & owner did not inform me ahead of time that dog has open wounds on leg

Hold on now on retirees...I'm retired and have 3 dogs. None of them are a problem. I disagree that retirees pose an issue because they spend a lot of time with their pets...I see how it "could" be an issue but it could be an issue with any age group really. Give us chance...I'm also a sitter

I have a dog with terrible anxiety - continually humped me for 3 hours (and his nails have not been cut), peed on the carpet in my building as he was going for his walk (I followed the owner's walk/pee schedule), constantly barks all day to the annoyance of neighbours. They never bathed him either!

Yes,100% of dogs have issues.Dog behavior begins/ends w/owners who NEED to commit to WHY an issue exists & HOW to control it. DAILY training/positive reinforcement is only way to improve dog behavior. Age/diet/breed/environment play a role as well! Owners can really screw a dog up. Stay calm. Woof.

Agree! OWNER profiles need much improvement.

I’ve been on Rover almost 2 years and really fed up with owners’ dishonesty. I have many wonderful experiences, but too many awful ones. People lie, and Rover does NOTHING to encourage owners to be as awesome as we have to be! Nothing! Business model seriously flawed!...

...(continued)... I am doing mandatory daycare ‘test’ day or night from now on to prevent any more catastrophes. What we’re experiencing is the consequences of the decline in human character. That’s why people lie and don’t care what their dogs do to us!

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I think you're misunderstanding the reliability of dog training, especially where housebreaking is concerned. A puppy that is being house trained (and even adult dogs in some cases) are still learning where and when it's okay to potty. Your house is new. It is not at all within the boundaries that dog has learned the yes/no's of. Accidents are always to be expected in new environments. Even every decent rescue or shelter will warn new adopters of this.

The same will often go for crate training. He's crate trained in HIS house. If the training hasn't been practiced in other environments, it won't always come natural in a new one. This is the reason a dog will reliably sit and lie down in his own backyard but ignore every instruction in the dog park.

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Nope, not true. Training isn’t just so a dog can behave in one environment. Every upset and fed up sitter has every right. People can take their misbehaved dogs to an actual kennel or can drop them off with sitters who pretend they’re not a problem and crate them for the money.

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I do find that people up-sell their dogs. I know they want someone to take their dog but surely there are enough options in LA that they can be honest and still find someone to take the dog! I would much rather be prepared, and it can make for miserable stays and there is no way for us to add extra charges once we find out the dog has no training or is aggressive. I haven't had anything too bad. The worst was a small cockapoo that was traveling into town so we couldn't do a meet and greet. The owner was actually a rover sitter so I didn't think twice when she said that the dog would be "weird" with my pitbull at first but would be fine once he knew she wasn't going to do anything...so I introduced them carefully and the small dog was clearly unsure of mine, we went on a long walk and the cockapoo was fine walking next to her and came inside and turned on my pit. He kept snapping at her the entire stay but luckily my girl takes anything thrown her way so even when he caught some of her skin she just looked at me like she was confused. He never actually hurt her, and I kept them apart 90% of the time. I am more concerned about that dog's future stays with other sitters because not all larger dogs will just stand there and be bitten in their own house. It may be that the owner honestly didn't know that would happen which is possible because sitters don't tell them, or they don't see it so don't believe it. Other than that incident, it is smaller things like behavior on leash or no rules at home. The no rules at home thing isn't usually a difficult fix because the dog is in a new environment so setting immediate rules/boundaries is effective, and they also see what my dog does and typically learn from her. Sometimes, I have to take a dog on a few individual walks with one of my leashes to make them manageable on pack walks. I figured out the leash thing unintentionally because once an owner brought a retractable leash. The dog was wild and biting the leash and jumping and flailing but was magically fine with a different leash. I thought it was the owner (this dog had no rules at home) but when I put his retractable leash on for them to take him home he immediately started acting up again even though he had been great with me before. It is a mindset/trigger. I think the area I live in and the way my profile is written attracts rescue dogs so owners typically share the behavior problems or special because they have had to do some level of work with the dog themselves. They typically aren't even anything serious ... (more)

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How do I upload pictures of damage by dogs?

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I had a total of 3 dogs out of the 40 I've had so far, that gave me big trouble:

  • One was super aggressive with me, and even bit me causing me to lose a nail and bleed from my hand. The dog didn't stop crying and scratching doors the 4 days and nights he stayed with me. There was nothing I could do to calm him down: no treats, no walks, no petting. When the owner came to get the dog, I explained her the issues I had and her answer was "Oh yes, he's spoiled, I can't even walk him, only my daughter".

  • Another one was mostly the owner's fault for not being honest with me during the M&G: she told me caring for her dog was easy, but when she came to drop her with me, she listed a ton of things the dog needed: diapers changed 5x a day because she never potty trained the dog (during the M&G the dog didn't have a diaper, and the dog doesn't have a medical problem, it was lack of training), special food I had to mix and cook for the dog and make sure it was at the correct temperature for her to eat, letting her sleep with me in my bed. She also called me every. single. night. She wanted me to report to her what I did with her dogs and what was new compared to the previous day. Seriously? I do this as a side job while I work from home full time. It's a dog! She sleeps, eats, plays, poop. What else do you expect? If you want me to take care of so many things that demand a lot of time, you should pay me at least 3 times what I charge.

    • Another dog was aggressive with my dog. During the M&G he was friendly and played with him. But when the dog stayed with me, he attacked my dog 4 times for no reason. My dog was napping in the carpet. There was no food or toys involved. I had to keep them separated for the whole week he was here.

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The 2nd dog you describe needs a personal nanny, not a dog sitter. If the owner isn't going to make any effort to "normalize" her dog, then she can't be expecting a dog sitter to do it for her.

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Maybe it is the area. I'm in Long Beach (technically, LA too) and have been experiencing the same! I have nightmare stories for days, lol.

The owners definitely lie about their dog's behaviors (going from "he is so chill!" to "oh yeah he does that, but his bites don't really hurt"). Then lying even more by leaving me a bad review and blaming me for their dog's behavior.

I've had 3 dogs who were extremely aggressive to the point of biting. I've reported it to Rover every time and didn't really get any support, and when I couldn't continue the stay my profile got suspended. Because of this I increased my rates, became a lot more selective on who I accept, and recently posted detailed rules on my profile.

Majority of the dogs I've met on Rover have mild to moderate behavior issues (barking, marking, separation anxiety, etc.) and I've figured out little techniques to help curb these. Usually the issues don't subside until the dog has booked with you several times. I've also stopped taking large dogs in my home since I have a small Yorkie Poodle, who's becoming more traumatized the more time we spend on Rover.

As I go along, I'm learning to pay more attention to an owner's red flags during the meet-and-greet too, because in problem cases they are more stressful to me than the dog. I've read about sitters in this forum requiring forms and buying extra stuff (dog whistle, doggy diapers, etc.) so that's an option too.

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I have had very good luck with dogs - only one nightmare pair (peed all over despite constant potty breaks, then attacked me when I tried to take them outside). I have 6 dogs staying in my home right now + my 3 and everyone is getting along and playing. It takes some good introductions on neutral territory but as long as no one is able to display dominant behavior or marking I have good luck. It sounds like I'm an exception though!

I require every dog be kenneled at night and when I am not home, no exceptions. I have had my door scratched, carpet pulled up, etc and it is NOT WORTH IT.

I do have some dogs that can't go to normal kennels - for example one hurt himself so badly when he was kenneled he had to go to the hospital, long before I had him. He was found tied to a tree and has some emotional issues. His owner knows I have to have a completely open schedule with no outside Rover walks and he is a special case.

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I've been dog sitting for about a year. All of my clients have actually been great so far - knock on wood - only a handful of dogs that weren't trained very well on leash.

The worst client I've ever had was actually a former co-worker (before I got on Rover). Her German Shepherd was extremely aggressive and possessive and she didn't tell me. So when her Shih Tzu jumped on the bed, the German Shepherd lunged at it and had it by the throat - I had to jump on the dog to try to intervene and got bitten in the process. The poor guy needed tubes and stitches, but I really think the German Shepherd would have killed it had I not intervened.

Needless to say - that was the worst client I've ever had. With Rover I am much more careful about the breeds I accept and I ask a ton of questions about aggression, etc. My experience with Rover has been extremely positive!

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9/42 are what I would consider problem dogs.

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9 of 42 LOL nice odds. Lucky me I have only had one problem dog and that was months ago with a drop in visit for 3 days. The pup had high anxiety and would literally tackle me when I arrived. Even with a jacket on she left scratches on my arms and bruises on my body. Think I'm fully booked.

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I think Rover gets alot of dogs that CANT go to professional kennels. My ratio for problem dogs has been very, very high. Even fostering dogs it was more like 1 in 10. Rover seems to get 8 in 10.

I'm finding owners overestimating their dogs abilities. For example they say you can leave her for two hours, she okay. But then if i leave for 10 minutes, dog has meltdown. Says She's good about being kenneled. Kenneled dog barks for hours non stop. Knows commands. Can't even get dog to sit. Etc.

I find when I do my m&g it doesn't tell me the full story even then. I'm a pretty good reader of dog behavior and body language. That being said, theres some issues that aren't visually apparent. So my problems are when the owners don't tell you full story or eles overestimate what dog can do.

I don't have too much a problem with potty trained. I'll keep in kitchen until can determine level of bathroom ability. Also adjusted profile to say must be crate trained. However last few ones, the owners said dog fine in kennel and dog barked for hours.

I've had to cut my days way back. Simply because if owner isn't upfront about issues, you'll be the one responsible. So I went from offering overnight 7days a week to 1 day and the other services from 7 days to 2.

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I'm having this problem right now, severe seperation anxiety. This dog is driving me insane, we can't sleep or leave the house to do check ins. The owner said he will whine then go lay down. We left the house for an hour and a half and it ate up the bottom of our DOOR. Never stays quiet, alwaysloud

Shannon, I feel your pain. I haven't been able to leave the house the last two days because I'm sitting for a new dog whose owner "underestimated" his anxiety problems. I've just changed my profile to only sit for repeat clients (which will not include this one!!).

I’ve decided to do a test daycare day or boarding night before booking longer stays now. This may help us all to prevent the awful stays that drag on forever.

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I joke with new clients that a dog gets "one free pass." Anxiety is high in a new place - a pup gets one accident. Some of my regular clients, without fail, will relieve themselves in my house within the first hour - but that's it.

My solutions have been to take the new dog outside shortly after their parent drops them off. It doesn't matter if they peed on my front steps before they walked in, this eliminates a lot of anxiety accidents. Additionally, I find myself doing longer meet & greets to really make sure a dog fits. I'll even sell it as a free day care or go have a lunch with the girls. This gives me time with the pup in my home, with my dog and me, without the parent around. I know some services in my area charge for this, but I don't just because I consider it part of an extended meet & greet. It's really the best for both me and the dog. It's especially important for extended stays.

I have struggled with one client who always sneaks off in the middle of the night to poop and pee in my kitchen. This is after going outside immediately before bed. I put a baby gate up. I am not kidding when I tell you she JUMPED OVER THE GATE to poop in my kitchen. I now have an inpenetrable block to the kitchen at night when she stays with me. At home she has pee pads she uses over night. Unfortunately, it has become trial and error to find her spots to potty in the middle of the night. If her parents weren't so awesome and generous, she wouldn't be welcome back. She's a sweetheart otherwise.

Puppies are another category altogether - they're still learning, so there are bound to be accidents, even when you're diligent. I've found that putting pee pads by the door will at least help your clean up easier.

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Oh, man. Every single dog I board sleeps in a crate at night for that exact reason!

That's such a good idea. I've had M&G that went really well. Dog got comfortable, didn't potty in my house, ignored my guinea pigs, perfect. Then they come back for the stay and won't leave the guinea pigs alone, bark all day, accidents all over the place. I'll try the extended M&Gs as well now

I had such a good laugh with that posting!

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For me it's been 2 out of every 10 have issues. Have noticed that fearful rescue dogs have the problems. Just watched a terrier rescue who was supposedly house trained. Shed had it for 10 years. Peed and poo in the house for 6 days. Also wouldnt eat its kibble,but was obviously hungry so I had to supplement with ground turkey.

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That's been about my ratio as well

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