I scheduled with her and was bummed she didn’t offer grooming. I mentioned this to her when I dropped the dogs off and she asked how much the other lady was going to charge, I said $50 and she said she’d do it for $40. She said she didn’t have grooming setup through rover yet, so I paid her $40 in cash. Everything seemed to be going great, she was updating me with pictures and everything. Out of the blue she messaged me saying that one of my dogs supposedly bit her fiancé. I didn’t think that sounded right to begin with and then she said they were not acting right in the kennel(my dogs are very well trained in the kennel). I thought that sounded ludicrous as well. She then said one of my dogs pooped on the floor(once again another thing I haven’t experienced since he was a puppy). Then she asked if my 3 year old dog even knew her name. At this point I knew she was just making excuses to get me to come pick up my dogs. I did get my dogs at 10:30PM and they gave me a bag(I assumed my $40 was in there along with 2 separate bags of dog food, there was unfortunately only dog food). So I messaged her about the $40 and she pretended to know nothing about it. So I’m guessing she just lied about everything at this point.

April did a great job taking care of my two kitties while I was out of town for a week. She was communicative and consistent, which allowed me to enjoy the time with my family knowing my cats were in good hands.