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answered a question | Does Rover take a cut off the payment to the sitters, besides the fee the owner pays for the booking? Rover takes 20% ... |
answered a question | What do I do with a client who reserves a booking, but then doesn't accept/complete the booking request? I notify the requestor that I am archiving the request due to.lack of response and to call me should they still require ... |
answered a question | Is it rude to ask client to leave you review on thank you card? I ask every client to leave a review on Rover. I even send a quick reminder on Rover if they have not done so after a w... |
commented answer | What to do about food aggression from our client-dog towards our home-dog? I do the same thing and it works well. ... |
answered a question | Worth to stay with Rover? The constant flow of new customers Rover provides definitely makes staying with Rover worth it for me. ... |
answered a question | A friend referred a specific sitter to me, and I can't find the exact name under pet sitters on rover. How do I? Ask your friend to send you a direct link to the sister's profile. ... |
answered a question | Has anyone developed a questionnaire for dog boarding? I have a questionnair I complete during the required meet and greet for new customers. It covers the below: Customer na... |
answered a question | How do you handle a nervous cat in your own home with other cats? All cats that I watch have a separate room dedicated to them. In my home, this is the den. No other cats or dogs are a... |
answered a question | Has anyone used the video call feature to meet a client? I require a meet and greet for all new clients without exceptions as I have 2 dogs myself. I have to be sure the dogs ... |
answered a question | Background check for clients? Rover does not do background checks on customers. You can do these yourself by using one of the numerous services out t... |
answered a question | Sitter has boyfriend in client home without permission? It is very unprofessional of the sitter to bring anyone in your home without your approval. I would call the sitter imm... |
answered a question | Undisclosed aggressive behavior? I have had this experience too. I chose to feed the dogs right before leaving so they would be busy eating when I left.... |
answered a question | Client won’t pay for damages, what can I do? I have had damages in the past and consider them the price of doing business. Any repairs I do I list as an expense whe... |
answered a question | Should I charge for a dog walk, if I am sitting overnight? I agree with answers above. Dog boarding and house sitting include walks at no extra charge. ... |
answered a question | Can I give clients my phone number in app? I give my cell number only. This way, if I ever run into problems, I can block the number. ... |
answered a question | Filing Taxes as a Rover Sitter? I keep track of all earnings on a separate spreadsheet making sure I don't include the 20% Rover takes. I declare every... |
answered a question | Any Advice on Getting Gigs? A few things I suggest: Make sure you have reviews in your profile. Keep rates low as an incentive to get booked. If boa... |
answered a question | How to deal with missing a dog when it returns to its owner? Anyone who loves animals will, at times, get attached. It is normal. You can always text to check on a pet. Just be s... |
answered a question | Hotel Stays for Sitters? I agree. Always bring your own. ... |
answered a question | Any advice about dealing with dirty home changing cat litter? I assume that any cats in my care will require.litter clean up. That's the first thing I do when I see the cats. ... |
answered a question | A client wants to cancel on me and is requesting I waive the fee for them. What should I do? I always discuss my cancellation policy with client when they book me the first time. This helps alleviate any issues l... |
answered a question | Should this be continued? I have been doing Rover for years. 1. I always request the owner provide the food. No exceptions. If the dog has an a... |
answered a question | 4-star review from repeat client? I recommend you speak with your client and ask her what you could do to improve on your service. Do not mention the sta... |
received badge | ● Rapid Responder (source) |
answered a question | Has anyone experienced Rover app removing you (sitter) from accepting new clients? Go to your profile; edit; select a service you provide such as boarding; scroll down and make sure "is accepting new cli... |
commented question | Stopped getting booking requests? For whatever reason River put me as not accepting new clients. I had to go change that to accepting new clients to get ... |
commented question | Has anyone experienced Rover app removing you (sitter) from accepting new clients? Go to your profile; edit; select a service you provide such as boarding; scroll down and make sure "is accepting new cli... |
commented question | Has anyone experienced Rover app removing you (sitter) from accepting new clients? Go to your profile; edit; calendar; Scroll down. There should be something abt getting repeat client only. ... |
edited answer | Is there a way to turn off automatic upload of photos to PUBLIC dog profile? Go to Account Settings. Select Sitter tab. Turn on hide photos. ... |
edited answer | Is there a way to turn off automatic upload of photos to PUBLIC dog profile? Go to Account Setting, then settings. Select Sitter tab. Turn on hide photos. ... |
received badge | ● Editor (source) |
received badge | ● Rapid Responder (source) |
answered a question | Is there a way to turn off automatic upload of photos to PUBLIC dog profile? Go to settings. Select Sitter tab. Turn on hide photos. ... |