Jenn W.'s profile

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asked a question Can a client still get my messages?

After the stay is over and the conversation with the client says closed, can they still read a new message from me?

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asked a question Facebook suggesting

Is there any regulation or policy on rover I haven't found that wouldn't want me to suggest my facebook page on my rover profile? I don't want to clog my rover profile with too many pictures or info so I'd like to suggest my facebook for extra stuff.

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asked a question Client stay confirmation

I have a client that I booked the stay for. When I didn't see the confirmation I sent a friendly message letting her know it should be ready for confirmation on her end. She messaged back saying she did confirm and she'll see me soon. But it's still showing awaiting confirmation in my pending requests. I don't want to nag her but I don't want the confirmation time to run up. Will Rover send her a reminder to book automatically?

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asked a question Refer another sitter

How can I refer another sitter and still offer my coupon code?

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asked a question How long can I wait to request funds?

I was wondering how long I can keep funds building on rover. Will the payments become voided if I wait to long to request the money? If I only have a little bit, it seems silly to request it. Or if I want to save it up for one lump payment, will that be okay?

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answered a question How do I access the sitter handbook?

Go to the Help Center at the bottom of any http://rover.com page. Look under the "getting started" column and click "How can I have a safe stress-free stay". A link to the handbook is there.

answered a question Favorite treat carrier for dog walking?

I use a simple fanny pack so I know it's all secure but easier to get to than a backpack. I know their not a hot commodity right now but i'm sure you can find tons for a good price online.

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asked a question Rover says it's been a day since I've responded to a message but i answered right away

I received a text a fee hours ago while I was sleeping and then an hour or so later I received a text from river suggesting I answer because it's been a day. I don't want this to bring down my response speed. What do I do?

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asked a question Removing only one service

Hello. I was wondering if there was a way to remove only one service on my account. I want to remove just the travel sitting profile but keep my overnight boarding service. I do see the function to "remove service" but the instructions and cautions posted to the function seem to state your entire account will be deleted. I want to verify before accidentally deleting my whole account.

Thanks! Jenn W.