Does my client enter the promo code or do I? If they enter it can someone explain to me how to explain it to them.

Also does the code work only for people who have never used Rover or for people who have never used the sitter whose code they are applying.

Perhaps. It was a five star review. I thought the same thing. Perhaps they left the stars but no actual written review.

Rover says I have three Reviews but I can only see two. Why would this be?

I do not know the other people helping the client. I am worried she will think I am showing up and I won' t and the poor dog will be neglected. This is my first booking through Rover. Can you tell? Im overly nervous perhaps.

Thank you- Should I text the client or do it through Rover using text as a last resort. I do not have the keys but I do know where the keys will be kept. Client is already out of town and has several people watching her dog. I got the weekend shift.

I have two pending requests, one for a meet and greet. Waiting the hear back from the client to see if they are available this weekend. Also another one for 2 drop in visits this weekend. With that one we completed the meet and greet, agreed to services, and I sent her a message to confirm the booking. I am still waiting to hear back from her as well. I am supposed to watch her dog in two days. I have emailed her and heard nothing.

Two part question;

1) What do I do if the drop in visit doesn't confirm the booking before this weekend when I am supposed to 'drop in'? Also needing advice for following up with her again.

2) My profiles says, "Until this request is booked or archived you may not appear in search for these dates"... This doesn't really seem fair because I technically AM available. The one pending is just a meet in greet and the other is two drop in visits for 30 mins each. Do I archive these? Not worry about it or keep following up with the clients?

Appreciate any help and advice, I like Rover but am a little confused as to how this all works.

My client intially wanted for me to watch her dog in my home but eventually decided they'd rather have me do drop in visits. I figured out how to change the pricing but it still says "dog boarding" at the top of the request. Can I change that?