Why do I only see two reviews when Rover says I have three?
Rover says I have three Reviews but I can only see two. Why would this be?
2 Answers
I've had clients just post a star rating without a a writeup. Rover emails you when a review is posted and if you click on the link it just takes you to the review page. But without seeing a new review.
Any time a client leaves a review with comment, it will be posted to your profile.
If a client leaves a rating, but no comment, it will still factor into your overall star rating, but will not be listed individually on your profile.
I recall someone said clients can make their review private. Maybe that's like Amazon where you can leave a star rating without a written review?
Perhaps. It was a five star review. I thought the same thing. Perhaps they left the stars but no actual written review.