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| asked a question | What do I do with a client who reserves a booking, but then doesn't accept/complete the booking request? What do I do with a client who reserves a booking, but then doesn't accept/complete the booking request? I have a NEW Do... |
| asked a question | How can I find out if a potential client has used a promo code before? How can I find out if a potential client has used a promo code before? How do I verify that a client has used a promo c... |
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| asked a question | What is the extra fee clients are paying on top of the booking? What is the extra fee clients are paying on top of the booking? For example: If I charge $48/overnight - does Rover stil... |
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| asked a question | Banner discounts essential workers? Banner discounts essential workers? If I offer discounts to Essential Workers - Can Rover apply a Banner to our profile?... |
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| asked a question | How to modify same day booking? My client had a Daycare booking today. She had to cancel due to illness but wants to change dates. Should she just cancel and rebook? Would she get charged twice since our Policy is Moderate? Or, can we modify the booking once the "Day" has already started? |
| asked a question | How do I modify a same day booking? My client had a Daycare booking today. She had to cancel due to illness but wants to change dates. Should she just cancel and rebook? Or, can we modify the booking once the "Day" has already started? |
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| asked a question | Searching for small dog sitters? Hi there! I was wondering if Rover could add a couple of search parameters. For instance - I'm able to search "Takes one client at a time", but I can't search by size of pet or whether they are home full-time. I've found a few potentially great sitters - but they leave the dogs, or take dogs that are 100 lbs. larger than mine. Is it possible to add the search parameters? Thanks, Shellie and Ron |
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| asked a question | Has Rover implemented the option to add a tip? Recently I received a survey questioning whether I would like Rover to add an option for a Tip. Of which I would receive the full amount. Has this option been implemented? And, I'm wondering when, where is this option given to the Owner? Thanks. |
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| asked a question | Does the Client or the Sitter enter the promo code and how? Does the Client or Sitter enter the promo code and how for a new client to Rover? |
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| asked a question | How do I receive additional buttons or ribbons on my profile? How do I get the extra buttons/ribbons on my profile? |
| commented answer | Is there petsitting at night available by the hour just like I'd do when hiring a babysitter? Thank you Karen and Walt for your opinion. |
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| answered a question | Is there petsitting at night available by the hour just like I'd do when hiring a babysitter? I believe they would. Find a sitter that you like. You can "Contact Sitter" and explain your situation as well as ask if they can modify their rate by the hour. For example if they charge $36/overnight - can they "Edit" the rate to $3 per hour? I've done this on Holiday's where they just need their sweetheart out from underfoot. Your a wonderful person for caring so much about your baby. |
| asked a question | How do I use the $20 off first booking? Is the $20 Off First Booking just for the Client's first booking with Rover only or the first booking with the Rover Host? |
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