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| commented answer | Have you ever had a client deny veterinary authorization? Don’t believe me? Here you go: https://www.reddit.com/r/RoverPetSitting/comments/9oihvu/whatdoyouguysthinkaboutroversqac... |
| commented answer | Have you ever had a client deny veterinary authorization? to say you’re the emotionally immature one since being rude and condescending towards others clearly brings you joy. ... |
| commented answer | Have you ever had a client deny veterinary authorization? assume to actually get advice.” “They didn't even answer my question (which was just how to politely decline a future s... |
| commented answer | Have you ever had a client deny veterinary authorization? Some of the questions asked are pretty weird too. I won't be using the questions page again after my experience though. ... |
| commented answer | Have you ever had a client deny veterinary authorization? incredibly rude and dismissive and didn't bother either reading what I had to write or provide anything constructive. I ... |
| commented answer | Have you ever had a client deny veterinary authorization? Let me show you what others have said when I asked if people liked this Q&A forum: “Walt is the devil” “I joined R... |
| commented answer | Have you ever had a client deny veterinary authorization? Are extremely active. “Best of luck” to you, too. ... |
| commented question | Have you ever had a client deny veterinary authorization? Thank you Karen for always being reasonable and kind. You’re the one I always hope for a response from. ... |
| commented answer | Have you ever had a client deny veterinary authorization? Are extremely active. ... |
| commented answer | Have you ever had a client deny veterinary authorization? Extreme superiority complex. No one can be better than you, and no one can disagree otherwise “all they are to do is arg... |
| commented answer | Have you ever had a client deny veterinary authorization? Walt, I am here to offer good advice to others who ask and receive it. NOT to be treated rudely. A lot of people who com... |
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| commented answer | Have you ever had a client deny veterinary authorization? earlier. Sure, call me “emotionally immature,” but I will not put a dog in that position myself. Good for you for willin... |
| commented answer | Have you ever had a client deny veterinary authorization? situation to be in, especially for a two week booking with a puppy who liked to destroy and eat his toys. Since you’ve r... |
| commented answer | Have you ever had a client deny veterinary authorization? bring the dog in himself, if we were to even get in contact with him. Does the son ever work? Does he ever sleep? I don’... |
| commented answer | Have you ever had a client deny veterinary authorization? immediately responsive. In our case with this client, we could not bring the dog to veterinary care. She would not provi... |
| commented answer | Have you ever had a client deny veterinary authorization? Thank you for editing seven times and providing my full name. I really appreciate it, Deb. You and Walt are the exact re... |
| commented answer | Have you ever had a client deny veterinary authorization? Emergency where time is important. Some situations require immediate care which cannot be given if we have to sit and wa... |
| commented answer | Have you ever had a client deny veterinary authorization? I assume you’ve never had a veterinary emergency at the client’s home? Location does not make an emergency easier. If th... |
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| commented question | Have you ever had a client deny veterinary authorization? We’ve had hundreds of clients and she is the only one to ever deny authorization. ... |
| commented question | Have you ever had a client deny veterinary authorization? She said her son (emergency contact) would be there to take care of it and repeated that we are not authorized. I asked ... |
| commented answer | Have you ever had a client deny veterinary authorization? For your advice, but thanks I guess. ... |
| commented answer | Have you ever had a client deny veterinary authorization? Most veterinarians will not treat unless there is an authorization form stating consent from the owner. Rover’s little s... |
| asked a question | Have you ever had a client deny veterinary authorization? Have you ever had a client deny veterinary authorization? We have a form that all clients sign that grant us authorizati... |
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| answered a question | Doggy Day Care in the Client's Home pricing? For continuous care where I cannot leave, I charge hourly just like a babysitter. My hour-long drop in rate for the firs... |
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| answered a question | Policy on Booking When Client is Communicating Poorly? I understand things can happen, however I also understand my time is valuable. Owners can reschedule meet and greets ONCE. Any other rescheduling requests will be charged a drop-in rate for continuing to waste my time. I don’t do the whole waiting around for them to respond thing. Pick a time and it should be honored. You’re a business, not a best friend waiting to hang out. |
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| answered a question | Do you repeatedly pick up keys from same customers without being paid for your time? I require a key to be given at the meet and greet or left for me to pick up upon my arrival to start the service (whether that be lock box, under the mat, given by the owner before they leave, etc). If they want me to make an extra trip to come back to pick up the key or drop off, it is an extra $5 each trip. The only exception I make to this is when I need to pick up an apartment complex fob. |
| answered a question | Do you receive a Rover Reel for walks? Pictures that are sent with the Rover Card do not generate a Rover Reel. Only pictures sent through as separate messages do. You can send the photos through the messaging system and the Rover Card so that a Rover Reel is generated, but that seems a little redundant. |
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| answered a question | Anyone seen this type of client response? On iPhones, you can double tap and “heart” a message. Just like if you were to like a post on Instagram. It only works if you have iMessage though so if you don’t (like with rover’s text system) it’ll send that message. |
| answered a question | Deductible expenses? If you use TurboTax to file your taxes, they offer a really nice HUGE list of deductions related to the pet care industry. But like others have said, it is always best to consult a professional when it comes to preparing taxes. |
| answered a question | Floating around the FB Rover Groups - changes clients see when we archive????????????? As long as the reason why that we pick when archiving isn’t shown, I don’t see why this would be a problem. Before archiving you should have already told the owner that you’re declining. |
| answered a question | What is the average cost for 3 dogs on a drop in visit? The rate will highly depend on your area, but I’ll share my rate breakdown: $17 drop-in for one dog + 2x$5 additional dog fee = $27 per 30 minute drop-in. There may be an additional fee of $5 to extend to an hour (bringing the total to $32) depending on how much pee/poop there is to clean up. And an additional $5 if they’re under 1 year of age. |
| answered a question | What is a Treat? It’s kind of like karma if you use Reddit. |
| answered a question | Will a first time user of the site get the discount from my promo code if they don't book with me? Yes! If they book with you, they get the $20 off and you get your full rate aka Rover covers the $20. If they go will someone else, they still get the $20 off and you get $10 for bringing them to the service! I say it’s win-win either way. |