What pet-sitter insurance do you recommend in addition to the Rover guarantee?

I had the same problem and was actually going to suggest this until I saw Karen already did! It works!

I’m not referring to the promo code of which I’m aware of since I am a Rover sitter! Because I “like“ the http://Rover.com Sitters page on Facebook, articles do come across my newsfeed of which I do click on from time to time. I will take a screenshot next time and add to this post. Thank you Walt.

Twice now I've clicked on a Rover article on Facebook & a wheel pops up to spin to earn credits. Then I'm told to check my email to claim credits and I never receive the email. Two questions...what are these credits for & why do I not ever receive the email? Yes, I've verified my email address is correct on Rover.

Does Rover offer any pet CPR & Safety courses? I would like to be prepared in case of an emergency. I cannot find anywhere on Rover where courses are offered. I have found several online courses (not through Rover) but would prefer hands-on. Cannot find any hands-on courses in my city, Wichita, KS.

I respond immediately. I put myself in the client's shoes. If I reached out to a sitter, what customer service would I expect? I would expect to hear back within an hour! I am reasonable however and understand sitters are busy people! However, if 24 hours have gone by and I have not heard back, my trust level for that sitter would decrease plus that is a red flag. Too busy to send a response; then makes me wonder how that sitter will have time to provide quality care for my pet.

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