We have encountered friends expecting us to Pet sit without charge (even if offered a substantial discount) even now that we are running a business through Rover. Have you come up against this and how did you handle it? We have stressed the importance of the premium insurance and the fact that we are running a business.

Rover offers the additional pet protection coverage package. Worth the piece of mind.

How do I adjust a clients charges? They had an emergency and booked to start staying with us last night but, are coming this morning instead. How can I adjust their charges to show the charge for last night is removed?

Thank you. Yes, exactly what I was thinking.

Is there a way to lock in a price for a friend or specific client without that price being available to everyone? Can I change the pricing for one person only? Do you do this before they book? Or can it be done after a booking?

I would be curious to know what percentage of business would come from this call in service.

good points. Thank you

you are very welcome.

Is anyone using the call in leads from Rover? The one where you pay 50% of each clients first visit to Rover and then keep 85% for each following stay? What are your thoughts on this service? 50% is a bit steep for me. Wondering if it is worth it to get these leads though. Thoughts? Anyone opt in? Seeing a clear benefit from it?

eBay has a classified section where you are able to post services, like ours. Good luck!

I have a tough chewer too. Kongs last but, she really isn't very interested in them for long. I put peanut butter inside to tempt her. That only lasts as long as the peanut butter remains. She destroys anything plush or stuffed. She even destroys thin plastic toys, especially with squeakers inside. Nylabones seem to be a huge hit. We also give her hooves and bones. Those are favorites. Good luck!

I always have my clients go through Rover and therefore they must pay by cc. This way they are insured and everyone is happy and healthy. Gently remind your client of all the added benefits to their pup by using Rover and their policies.

Anyone participate in the Rover Donation program? Besides the obvious, do you find an added benefit from participating? Do you feel the badge helps attract future clients? I noticed that it is not a tax write off going through Rover. What group have you selected? I am thinking of going with Angels Among Us.

It depends on the dog and the owners. During the Meet & Greet I ask about their dogs behavior and if they are crate trained. I ask where they sleep, etc. I am home most of the time while I pet sit, but if there is a reason for me to leave, then I know in advance the owner/dogs preference: If they prefer the pup to be in a separate room or in a crate. I have two crates set up in my home and all of the dogs, mine included, go in and out of them. lol It is never used a punishment, only to secure that everyone is safe and happy if I must leave.

I have purchased a treat or toy that the visiting pup seemed to really enjoy while staying with us to take home. I was thinking of making up T-shirts, tote bags, etc with our business name/logo to give to the pup parents as well. I do like the lint roller or poop bags too!

This is something sorely lacking with Rover. Hopefully, they will rectify this soon and make it easier for us and our clients to utilize this service. Great question.

Good idea!

Yes, I recently applied for my EIN and as an LLC on the advice of my Accountant. Want to do everything on the level and have the best experience all around.

I just set up an LLC and got an EIN on the advice of my Accountant. Will let you know how it all pans out.

DOOR HANGERS! great idea!

I utilize our Facebook page and profile, Craigslist, eBay. local FB groups, on our business cards, twitter and word of mouth.

Was thinking of setting up cameras for the pet's parents we are hosting for them to log in and view their pet's activity during a stay. Was informed of a new app, Periscope that allows you to live stream video to followers. Anyone use it? Pros? Cons?

Yes, I discount for additional dogs staying from the same family. It is typically at $5 reduced rated per additional dog. The clients seem to appreciate that and it is nice to have same family members stay with us together too. It does make good business sense to give a small consideration in this way.

I have a Facebook page that I upload videos of the pets I am hosting. I often do not have time to connect to the Rover app to film within their system so wind up recording straight to my phone. This also drives my clients to support my Facebook page and become interactive there as well.

I never thought to limit the photos I post of my clients pups. I post periodically throughout the day to let the parents know what a great time their fur babies are having. Interesting thought though.