Rover will have some information to go on so they can give the new sitter some insight on the dog before officially booking.

They use the information for various different reasons. I think one of them is so that if they need to help a client hire a last minute sitter and no meet and greet can be done beforehand,

The reason for Rover's personal reviews is so that Rover can get a better idea of how you and your client's dog got along during their stay and also to know how well behaved the dog.

Each house sitting or boarding day goes by a 24 hour period, so if your client leaves your home at 3pm, the stay will automatically end on Rover by midnight. Hope this helped!

Correct! Each boarding stay will automatically start for you on the day your client arrives at your home or you arrive at the client's home. The stay will also automatically end at the end of the day that you or your client goes home.

Thanks. It's not a zip code issue because my home location shows up perfectly on the GPS map (and I just tripled checked my address and zip code. haha.) I think it may just be a GPS technical error. I'll give support a call.

This isn't really a big deal since we have the map on our profiles to show our location, however it is somewhat bothersome. I live in Mayfair but on Rover it comes up as Mayfield. Why is this and what can I do to fix it? Should I contact Rover Support?

Each time I need a key, I can quickly grab the one(s) I need and once I get home I put them right back. Hope this helps!

I am only ever given one key or one code. I have a system set up at home on a bulletin board in my office. All of my clients keys get a different keychain (better if the key comes with a keychain attached!) and I hang each one up with the pet's name above to keep them in order.

Hear, hear!

Walt, I truly do wish you would think about what you are saying before you say it. It is very sad to see that you are rude to others, not just me, on this site.

And it is currently unsafe to walk this dog because of all the snow and ice on the ground and the fact that the harness slides right off of him often due to it being the incorrect harness.

I do however state that Pennypack Park is across the street from my home which, a simple google search will tell you, is not a dog park but in fact a forest, or "the woods" as we tend to call it around here.

Oh, and I should mention, nowhere in my profile does it state that I have plans to bring my client dogs to a dog park as the closest dog park to me is 20 minutes away is only offered as an option once a stay has been booked.

Agreed. Sitter-to-sitter client reviews would be such a welcome addition to the site!

The most I have been able to accomplish with him is that he has gotten better with "sit" and I've discovered that he listens to "don't jump" with a no-no style finger pointed out at him, but only occasionally. It doesn't work every time. It does work every time going up and down the stairs, though.

Thanks, Sara. I actually happen to find him quite adorable, though. I don't know why, but I've always found some of the "ugly dogs" to be far more adorable. haha. Also, yes, this dog is severely lacking discipline. Training him has been an extremely slow and headache worthy process.

This dog prefers to chew on shoes, pillows, utensils (don't worry, he's never gotten one from me, he just goes after them), tablecloths, clothes, etc. Everything but the toys and Nylabones.

I've dealt with many a hyper pup, that's not the issue. The issue is that this dog is excessively hyper 24/7. And he just won't stop barking (my house is a row-home so I have neighbors whose walls connect to mine.) Plus, he refuses to play with his own toys nor the ones I've provided.

Believe me, I am way ahead of you. The first thing I did was change the weight limit for the dogs in can sit in my home. I am also no longer taking puppies under 1 year. I enjoy having a nice home for my clients to come into and their pets to stay in, so I needed to put an age limit down.

I tell my clients the same thing! No flex leashes and they have to wear a harness and all of this is told at the Meet & Greet. I also tell the owners that their dog must have a collar with proper I.D. tags and any veterinary tags they may have. I also do a follow up reminder the day before each stay

Not to mention I have been caring for animals for 16+ years of my life. It should also have been obvious, considering the demeanor I relayed in my original message, that I have been continuing to act as a gracious host and obviously have no intention of rebooking with this client.

Also, I find it absolutely insulting that you felt the need to tell me to never scold a dog. This is my career, dear. I am currently back in school taking medical classes in preparation to begin four year college again for pre-veterinary sciences.

Thank you for your advice, but I have been doing everything I can already to make this a positive stay for everyone.

Sorry for the novel, but I had a lot on my mind. My parents are quite capable of handling an energetic, strong puppy. This dog is Hercules strong. He didn't act this jump and crazy when I met him on our Meet & Greet.

And I'm going to recommend that next time they need a sitter, they send their dog to a home w/o other pets and maybe stairs (he likes to run and jump on you while you're on them.) They don't seem like the type to be ok with someone staying in their home, but I'll throw that suggestion out as well.

And believe me, I will definitely be recommending a behaviorist/trainer, a lead for their leash, a different harness, and that they do a complete update of their dog's Rover profile.

Lastly, to quote you, Mr. G.: "Some dogs are just a certain way, and no change in environment will ever change them." Perhaps this is exactly what I am currently dealing with.

Oh yea, and he knocks the gate to my kitchen down every time he hears the water running or his food being prepared. That's how strong this dog is.

Also, I am not looking for monetary reimbursement for the damage done by this dog. I don't even care about that. What I care about are the pieces of vital information that were kept from me. Clients need to be as honest and candid as possible for them to find the best sitter and vice versa.

and they are the same questions.

As for checking my paperwork, I tried to do it while the client was still in my home, but he was in such a hurry to leave, I couldn't keep him. Next time, I'll have to insist upon it, because what this client told me at the Meet & Greet and what was on their paperwork didn't match up...

...at night and occasionally during the day if I have to run an errand or take a shower. I have yet to build an arsenal of my own harnesses, which is why I insist that owners bring their own (honestly I'd insist regardless). This dog would chew through every last one of them if I owned them.

Also, with this dog, I have had to use all three of my pet gates and the crate provided by his owner religiously. This dog, if left unattended will go the bathroom all throughout the house and also chew on a lot of household items (most recent was my phone) so I have had to keep him in a crate...

I actually have this dog until the 12th. One of the owners will be arriving back home on Monday, which is why I asked them if they could pick him up two days earlier than initially planned, just to reduce the stress that had been placed on my mother. They have yet to give a reply on this matter.

I already know that none of this is the dog's fault. It is very kind of you to think that you are just helping someone who you think doesn't know what they are doing, but you would do well to remember that you do not know me, nor my background with animals and it is quite rude to make assumptions.

Also, this booking is until the 12th. Which is why I originally asked what my next steps should be because my mother is becoming quite upset due to this dog constantly jumping on her to hump her or attempt to nip at her. We have dealt with pitbulls and pitbull mixes before, but never one like this.

This particular breed needs to start training in the beginning months of their lives. If left untrained for too long, it will become far more difficult to start training. And without proper motivation, it will be difficult for any owner to train this breed. This dog knows he can overpower everyone.