How to negociate with owners when thier dogs damage things in your house ?
I have been a Rover Sitter for 3 full years. Today I experienced my first unpleasant pick up with a owner. Her 1 year old dog ate my Ugg boots, even though she told me many times her dog does not chew things. I told her the situation via Rover text, her response was "are you sure it was her? Thank you for telling us her behavior, we will work on her in the future." No saying sorrys or offer to compensate me any ways. I brought up the situation again during pick up, same thing, no sorrys, nothing. I finally asked her for some compensation. She became angry and said I attacked her character. People like this made me question why I even be Rover sitter. Rover insurance does not cover any property damages. We are left on our own when these things happen. Please share similar experience and solutions. Thanks!