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Have a client who can't figure out where to leave 5-star rating. Is there a way to send a link like they do on Amazon?

Lauren & Doug C.'s profile image

How do we send a link to customers who have not left feedback? I have one who cannot figure out how and where to leave feedback. You guys should copy the Amazon model for feedback links.

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Deb A.'s profile image

Rover sends it directly to the client after the stay is complete, which probably helps ensure it only is sent to verified stays (versus Amazon in the news yesterday for bogus reviews). If you'd like to send this link to the client, it provides step by step instructions with screen shots: https://support.rover.com/hc/en-us/ar...

Comments

That's just what I needed thank you!

Lauren & Doug C.'s profile image Lauren & Doug C.

You're welcome.

Deb A.'s profile image Deb A.
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