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I used my soon-to-expired credit to book a reservation, then I modified the reservation after expiration, did not get refund?

Zeyuan L.'s profile image

Is it expected? I booked a boarding using credits which was going to expire on 3/31 then recently our schedule has changed, we modified the reservation, thinking if we get the credit back but didn't. Is it expected?

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Karen R.'s profile image

Please call Rover Customer Support [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team]

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