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Meet & Greet Scheduled for first booking day?

I have a request for a recurring walking service and the person can't do the meet & greet until the day they wanted to start the service. It also happens to be outside of the 72 hour request booking window. (They requested on Friday morning, but we won't meet until Monday afternoon)

Should I go ahead and book it to avoid losing the booking request?

Also if we book it then it's not a good fit & I have to cancel a recurring -- will this impact my walker score?

3 Answers

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My recommendation is do Not book before m&g ever...unless you’re a person who is willing to completely forego m&g and can handle absolutely any negative thing/ behaviors that you learn about later the hard way. You can always book at last minute, even at the end of m&g, even if outside the 72 hour booking window mentioned.

I believe that cancellation especially for that reason could impact algorithm score, thus placement in search results.

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I accept last minute bookings, but only watch small dogs that are easier to handle. If you take large dogs, I would recommend you always meet them before the booking. I’ve watched large dogs that had behavior issues that I would have found about first if I had done the meet and greet. Now, for me the dog with behavior issues went ok because I also train dogs. I made my family aware to stay away from the dog and it was only me who ever handled the dog. If you are not comfortable handing a large dog who may jump, bite, pull, or any other number of behavior issues that may occur, do the meet and greet 100% of the time before booking.

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I completely agree with Deb A. and Cindy T. that it's not a good idea to book a recurring service without a meet & greet. The meet & greet is an important opportunity for both you and the client to get to know each other, discuss any specific needs or concerns, and ensure that you're a good fit for each other.

It's important to note that if a sitter chooses to book without a meet and greet, they should be confident in their ability to handle any type of dog and be prepared for any potential negative behaviors that may arise. Some sitters may have the necessary experience and training to do so, while others may not. It's always better to err on the side of caution and prioritize the safety and well-being of both the dog and the sitter.