how do you politely tell a owner their dog is competely un-trained, leash, door, house broken etc, when they insist the dog is perfect in all aspects?
the 2 dogs were according to the owner completely trained, knew all commands, house broken, loves other dogs, not aggressive at all. they were all these things and more, pooed in the house 2-3 times a day especially after being out a couple hours, aggressive, to the point i feared for the first time in 30 years i was going to be bitten, snapping snarling, i kept the other dogs upstairs totally separated from these 2 they were so bad in every way. when she picked them up i tried to tell her all she kept saying was they must have been nervous being away from her, but it was not that, i haven't had dogs act like this ever. She seemed a little upset i was not 100% in her words "in love with her boys" But i wanted to be honest, they are 3 and 4 years old and big, strong, she had a hard time even getting them in her car, it was a mess.
I had a clients two dogs who not only refused to go outside but did it in front of me and spattered on my feet! They got into a fight with one another and one bit a family member who had walked and interacted with him having no issues. I told her at pick up that it wasn't a good fit.