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Dog walking vs drop-in?

I have a client that booked 2 30-minute walks a day. I'm now getting confused because she is saying to just walk the dog to go to the bathroom and then bring him in. She also wants me to clean the food dishes and "prepare" his meals twice a day. She also mentioned where all the toys are at so I can play with the dog. I'm not sure if this is a drop-in or a walking or both? I am also concerned because they are going on vacation and only scheduled visits for 8:30AM and 5:30PM and NO bed time visit for the dog. I probably won't book this client again after this.

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Penny A.

I personally like to use the "Drop-in" visits for all simply because then the cancellation policy applies. There is no cancellation policy for walks.

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That's smart!!!! I used to offer dog walking and drop in visits, describing the difference between them, but people would just pick whatever service was less expensive. You are so smart by using the drop in for both! I will do the same :)

Lenka L.

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Lenka L.

Book a Stay
DENVER, CO

Yes, that's a drop in visit. And yes, I have had many clients who only walk their dogs 2x a day. As much as I don't "agree" with their routine, it's up to the client to decide what kind of visits they book.

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Number of walks depends on the age, size, health & breed. Usually just follow your dog's lead. some dogs just have larger bladders, and/ or they prefer to hang out in the yard instead of going on 3+ walks. carefully observe your dogs health needs/ wants & research their breed.

Timothy F.

I think the real reason is that the owners don't want to or can't pay 3 or 4 or 5 visits a day and that's why they only requests two. I have worked for people who went on vacation and I was to do drop in visits morning and evening. I basically have to do what the clients request.

Lenka L.

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Karen R.

Book a Stay
Chicago, IL

Waving to you from the city!

From what you've described, this does sound more like a drop-in, where you would give the pet a short potty break and then spend the rest of your time playing and/or feeding them. Whether they're characterized as a walk or a drop-in shouldn't matter all that much because many sitters charge the same amount. My only concern might be the Rover Card.

As for the dog's evening care, I would definitely ask the owner if someone else is taking care of it. You can say that you need to know in case the dog has accidents and what you may encounter when you arrive in the morning. No dog can go that long without a potty break aside from being left alone for that length of time.

I don't know how much you charge for walking since you are marked as Away, but I would think that two walks a day is approaching the nightly boarding rate. Since you do offer boarding, I would wonder why the dog doesn't just stay with you. It just makes more sense, unless someone else is taking care of the dog in the evening, like a neighbor or a relative. Definitely ask.

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Dog walking vs drop-in?

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