Rover owner lied about their dog, What should I do?

Rover needs a sitter to sitter feedback. I’m currently dealing with a similar issue. She can’t keep sitters and there are a dozen reasons why.

That poor dog. Is there a way to report owners for neglect or dishonesty on rover?

I have done meet and greets and see the dog but sometimes they are a completely different dog during the visit. The one I have right now is a couch potato according to her owners, but she is screaming and crying and barking all night.

Numerous posts on this Q&A community continuously reinforce what you’re experiencing: A thorough in person Meet&Greet with all humans& pets present for interaction is beneficial for all, perhaps most for the sitter (as well as pets and pet owners) to determine possibility of a match. Accepting a booking without can result in a lot of unwelcome unpleasant surprises. The disclosure of nervous and reactive is aligned with the likely possibility of a dog nipping, lunging, uncooperative behavior. Like many others, I wouldn’t book services for that dog, but you wrote that you can handle that. Since you’re finding that the pet owners communication is lacking, at this point the only solution is for you to initiate communications and tell them what is happening/necessary.

Her UTI with blood in urine could be easily remedied , if the owners supplied you with the med’s. from vet, or authorized treatment with direct payment to vet and you brought dog to vet. If the UTI was resolved, the dog’s demeanor may be more cooperative and friendly. Obviously, she must not be feeling well and so is not going to be on her best behavior.

People do meet and greet so they are not in the situation you are in. Your refusal to do a meet and greet in person resulted in this horrible situation. I can't possibly imagine a sitter refusing a meet and greet in person for a pit mix over the Christmas time. I understand the vision of money was stronger than everyone's safety at that moment, but you should seriously reconsider your priorities when you get a request from a stranger and a dog you have never met before.