Has anyone ever dealt with lice or fleas being brought into their home (by a client dog)?
I am boarding 2 dogs in my home (plus my own pet). One of the dogs is covered in lice and the owner is in defense mode that it didn't come from their dog (but none of the other dogs have it). Long story short, I am paying to preventatively treat my own dog, and have to cancel weeks of previously booked clients (nearly $1000 in bookings) because of the instance. Not to mention, I took the day off of my full-time job (unpaid) to mitigate the lice nesting throughout my house.
Curious if there is any means to hold the client responsible, sur charge or anything?