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how do I adjust the pickup and drop off times a client can select when booking my services for day care or boarding?

Caitlin E.'s profile image

I would like the latest time available to be earlier than what is shown. why would I allow day care until 1 am?

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Joanna M.'s profile image

During the booking process you can modify the request and change the time. Agree this is a problem. I have clients pay for an overnight boarding but want to drop off at 8am and pick up second day at 9pm—that’s two full days of service

Comments

This is probably the only improvement that Rover has made. Owners are now automatically charged for the additional time so long as they enter those times into the booking request. It's called extended care. https://support.rover.com/hc/en-us/articles/4408365790612-What-s-an-Extended-Care-rate

Karen R.'s profile image Karen R.
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