Should all animals in the house that need service be listed on the clients profile?

All pets in the home must be on the client profile no ifs ands or buts

I’m actually struggling with the same thing. Client listed only a dog but the day of told me she had a cat that I had to feed and clean the litter box for. This cat was not listed on the profile so I am missing out on money. She told me she was sorry and that if I wanted to be paid for the cat then she would pay me, but I don’t want to come off as asking for more money. She has also used rover many times and always tells me that past sitters don’t mind taking care of the cat. I don’t mind either it’s just that I am missing out on money when the job is 10 days.