What To Do When Out Of Town Owners Are Unsatisfied With Service?
I have done overnight care for this family before. They were very kind, and did not have any issues last stay. Our agreement is that I watch the two dogs overnight and can come and go freely. I am with the dogs all day, but I leave in the evenings for a few hours to go to my home. This stay the family is out of town and they have installed cameras. They get mad when I leave the house and claim I am neglecting the dogs. Even though I sent an outline of my schedule prior to the stay and we agreed upon a come and go throughout the day and stay overnight. I take the dogs on multiple walks a day, we play with toys, and they get their breakfast and dinner on time. I feel very uncomfortable because they text me when I leave the house and say I am neglecting the dogs. What is the best way to handle this situation?